Trust Data Solutions is Making Download History

Joe Consumer just bought his new computer or laptop, installed his favorite software and is ready to work.  Joe’s been working for a few months and then one day he gets a message that there is a new upgrade available for his software to download.  Download?  All Joe wanted to do is work.  How long is the download going to take?  How is it going to affect Joe’s computer?   Joe ignores the message and continues working on his planned tasks.

Another few months go by and Joe gets a similar message.  However, once again Joe ignores the new message and continues working.  Before he knows it, Joe is several versions behind on his software.  Joe’s computer is still working, but now he is wondering what all those upgrades included.  Can Joe still download them?  Can Joe skip from version 1.2 to version 4.3?  How much does the upgrade cost?  Has Joe lost his Customer Support because he hasn’t upgraded?  If you’re like Joe, you can continue to ignore software updates and before you know it; your computer is giving you messages about a new operating system.  A new what?

In the business world, upgrades aren’t that much different.  Software developers announce to their clients that there is a new upgrade available and the developer either provides instructions on how to upgrade to the newest version or offers to upgrade the client’s software themselves.  IT members are as busy as any other employee.  The IT member may see the upgrade announcement, and even plan on upgrading their software, but often continues working on their individual priorities and tasks.  Much like Joe and his personal computer, before the IT member knows it, another upgrade to the software has been released.  And like Joe, the IT member often puts off upgrading to the newest version of the software until one day he realizes he is several years outdated.

Agility is one of the many features of Software as a Service (SaaS) applications.  Upgrades/enhancements are made more frequently and then all of the enhancements are pushed to the Cloud.  The result is that the next time a user logs into a Saas application, the enhancements are immediately available to him along with a message explaining the new features to the software.  Downloading upgrades and remembering to install them are now history.

Trust Data Solutions’ ORBE software follows the SaaS agility model.   One of our most popular applications, ORBE: Job File Scheduler was just upgraded, enhancements were pushed to the ORBE Cloud and ORBE: Job File Scheduler clients are enjoying these new enhancements right now.

The latest enhancements to ORBE: Job File Scheduler include:

  • Auto-update capability – allows the ORBE JFS Client to download and apply software updates on a customizable schedule.  We will normally push out updates on Wednesdays (if there are any), but your Client will not pick it up until a later time, to avoid disrupting your operations.  For most of you, the updates are applied at 2am on Thursdays, which typically shuts down the JFS Client for a couple of minutes.  If 2am on Thursdays is not a good time, you can change it to another time.  We have documentation of this and other tasks in progress. In the meantime, if you need help changing the update schedule, drop as an email and we walk you through how to do it.
  • Send Email Task – allows JFS jobs to send an email notification during the running of the job. This is useful for sending notification to key people regarding the start or completion of critical jobs.
  • Backup SQL Database – allows JFS jobs to back up an MS SQL Server database.
  • Restore SQL Database – allow JFS to restore a previous backup of an MS SQL Server database.
  • Outstanding issues – we addressed several issues, the most significant being an issue preventing the transfer of large files to Symitar hosts.

Coming soon:  The ability to backup and restore MySQL databases.

Find out more about ORBE: Job File Scheduler by emailing support@trustdatasolutions.net and scheduling a demonstration.

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About The SaaSy Blogger
Trust Data Solutions develops Software as a Service (SaaS) applications for businesses.

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